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Voice-Enabled Patient Assistant (VEPA)

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Overview

Leveraging IBM Watson Assistant

Leveraging IBM Watson Assistant, AI services and proprietary algorithms to create a hands-free experience, increasing the efficiency of Long Term care, Senior Homes & Hospice facilities by providing rapid response to residence inquiries and non-life threatening needs in a timely and effective way. VEPA’s Hands–free experience allows residents to make a voice request that will automatically be routed to the best responder (i.e. nurse, volunteer, security, family members etc.) to garner a quick and effective response. 

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Hands- free Request

Ability to make a voice request that are automatically routed to the best responder (i.e. nurse, volunteer, security, family member etc.

Cost and Time Efficient

VEPA saves health care workers and volunteers more than 50% of time while still providing  high quality and efficient service. All the while, creating a good patient experience through interactive data which gains insights through deeper patient interactions.